Our Commitment To Privacy
Your privacy is vitally important to us. Firstly, you can be assured it has always been, and will continue to be our policy never to share our customer list with any individual, company or organization. The only reason we require certain information is to provide you with the highest level of customer service.
To better protect your privacy we provide this notice explaining King Arthur's Tools' online information policy and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available at the bottom of every single page on the website.
What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, mailing address, phone number, credit card number, expiration date and the CCV number on the back of the credit card. This allows us to process and fulfill your orders, and notify you of your order status. Your phone number is necessary for UPS shipping and International shipping. It will also be used to contact you if there is a question regarding your order. Phone numbers will not be used for sales calls.
If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings from King Arthur’s Tools, please contact us by email, phone or mail.
We personalize your shopping experience by using your purchases to shape our recommendations about other merchandise that might be of interest to you. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the store.
How do we protect customer information?
Personal information is collected when an account is set up for a purchase transaction using secure socket layer (SSL) encryption. Only that information which is needed to complete the transaction is required. Your account is password protected, and you can access it at anytime.
Can you tell me about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as 1- Click shopping and to store items in your shopping cart between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.
Our commitment to children's privacy
King Arthur’s Tools web site contains no objectionable material and is considered to be "child safe." Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
We are committed to protecting your privacy. We only use the information we collect on the site to make shopping at King Arthur’s Tools possible and to enhance your overall shopping experience. We have earned an excellent reputation over many years for an unparalleled and high standard of personalized customer service by listening to our customers. We do not take your trust lightly or for granted. The information you share with us is used to the benefit of both of us making this a win-win situation.
Tell us what you think
King Arthur’s Tools welcomes your questions and comments about privacy. Please email Customer Service.